A versatile operator who turns ambiguous problems into shipped products and measurable outcomes — across product ownership, UX, business analysis, and AI-native workflows.
I work at the intersection of product, design, data, and AI. I've owned enterprise SaaS from zero to revenue, led a UX overhaul that lifted conversions by 80%, and served as sole analyst on a company-wide compliance transformation with the C-suite in the room. My edge is range — and an AI-native way of working that compounds it.
Sole analyst on a 1.5-year, company-wide FTC compliance transformation across Salesforce, Dynamics 365, and legacy systems — with CEOs, COOs, and CTOs in the room. Leading a CRM migration to Salesforce, and building AI-powered POCs presented to Fortune 5 clients.
Owned end-to-end product vision for an enterprise SaaS platform, working with 100+ engineers to grow it from zero to $200K+. Led a UX overhaul (+80% conversions), managed $500K+ in renewals, and held an NPS of 2× the industry average.
Led delivery of a new SaaS platform and drove a design engagement that saved a client $2.5M. Generated $150K+ in new revenue as the book grew from 1 project to 7.
Selected as 1 of 7 from 350+ applicants. Pivoted from engineering to design and product, leading the research and journey mapping that became the foundation for an 80% conversion improvement.
Vision, roadmap, and backlog ownership. Agile & SAFe delivery with large engineering teams, from discovery to adoption.
Journey mapping, user research, A/B testing, and CX strategy — turning behavior into conversion and loyalty.
Requirements, system mapping, and compliance across CRMs and enterprise architectures. Data into decisions.
Agentic and automation workflows, conversational-AI POCs, and an AI-native operating model that compounds output.
Claude and Gemini are my default operating layer for research, analysis, and delivery. That fluency turned into shippable work: conversational-AI and voice-agent POCs on CCaaS platforms, pitched to Fortune 5 leadership.
Director-level recognition for outstanding performance and dedication across product and operations.
Recognized for a high-stakes PI planning session and innovative delivery that won respect from developers to the CEO.
Named the "invaluable Swiss Army Knife" for leading design, research, and delivery independently under pressure.